Value Unchained

Six Steps for Managing Aftersales Services

Six Steps for Managing Aftersales Services

Thanks to a large boost in e-commerce in recent years, retailers are seeing huge increases in sales across the board. Now that consumers can complete purchases from the comfort of their handheld devices, retailers are working overtime to keep their distribution centers stocked and products in motion, making an efficient supply chain solution more essential now than ever before.

Inbound Logistics Names ModusLink a Top 100 Logistics IT Provider

Inbound Logistics Names ModusLink a Top 100 3PL Provider

Today, we at ModusLink are very excited to share that we have been recognized by leading supply chain publication Inbound Logistics as one of their Top 100 3PL Providers for 2016!

Attentive call center workers on their laptops

The Five Benefits of Modern Business Process Outsourcing

In today’s business world, more and more companies are starting to look at business process outsourcing as far more than simply having an accounting firm do the books, a call center company handle support and a PR firm handle the media.

Notepad with  Supply chain management concept on a wooden board.

The Five Reasons You Need Real-Time Visibility In Your Supply Chain

Whether you’re selling to businesses or to consumers, you’re dealing with super-high expectations for the purchasing and delivery of products. The Amazon effect has raised everyone’s expectations about when products should arrive at your doorstep or at the front door of your business.

Moduslink's Four best practices to consider as you look to optimize your small appliances & their supply chain systems

Small Appliances – Handling Their Supply Chain Needs

Appliances – whether they are big or small – have always presented a certain amount of challenges when it comes to handling their supply chain operations. As they vary in size and components, strict processes need to be implemented when it comes to the assembly, shipping and potential disassembly of these beloved household goods in the warehouse.

Are You Letting Bad Freight Management Hijack Your Brand?

Are You Letting Bad Freight Management Hijack Your Brand?

The last time you ordered something on Amazon Prime, I’m guessing you came away satisfied. For the most part, they’ve got it down to a science: click a button, and the item you want shows up at your doorstep a few days later. It’s that consistency and reliability that helped Amazon build one of the most recognizable retail brands in the world.

How to Make Your Subscription Service Stand Out

Subscribe to Simplicity

On the heels of Amazon Prime Day, one can’t help but think about how far e-Commerce has come. It’s now easier than ever for anyone to open a business – and that means competition for customers is at a fever pitch. As a result, we here at ModusLink have seen a major rise in subscription-based offerings as a way for clients to keep their customers on board.

E-commerce – Filling in the Gaps

E-commerce Solutions – Filling in the Gaps

At ModusLink, we like to fill in the gaps. We want to make sure that our clients are equipped with the right tools to offer their customers a flawless e-commerce experience. This means we have to have a strong understanding of their user experience and how it is affected by the optimization of the logistics process.

Is Your Supply On the Slow Boat from China?

Is Your Supply On the Slow Boat from China?

There’s an old song my dad used to listen to. It was performed by Bing Crosby and Peggy Lee, and it’s called “(I’d Like to Get You On A) Slow Boat to China.” If we’re being honest, it’s not my favorite song – a bit dated for my tastes, but it does bring back memories. The idea behind the song is that the boat ride to China would be an ideal spot for two people to fall in love – it’s about as long a trip as you could possibly imagine.

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