Value Unchained

Are You Letting Bad Freight Management Hijack Your Brand?

Are You Letting Bad Freight Management Hijack Your Brand?

The last time you ordered something on Amazon Prime, I’m guessing you came away satisfied. For the most part, they’ve got it down to a science: click a button, and the item you want shows up at your doorstep a few days later. It’s that consistency and reliability that helped Amazon build one of the most recognizable retail brands in the world.

Subscribe to Simplicity

Subscribe to Simplicity

On the heels of Amazon Prime Day, one can’t help but think about how far e-Commerce has come. It’s now easier than ever for anyone to open a business – and that means competition for customers is at a fever pitch. As a result, we here at ModusLink have seen a major rise in subscription-based offerings as a way for clients to keep their customers on board.

E-commerce – Filling in the Gaps

E-commerce Solutions – Filling in the Gaps

At ModusLink, we like to fill in the gaps. We want to make sure that our clients are equipped with the right tools to offer their customers a flawless e-commerce experience. This means we have to have a strong understanding of their user experience and how it is affected by the optimization of the logistics process.

Is Your Supply On the Slow Boat from China?

Is Your Supply On the Slow Boat from China?

There’s an old song my dad used to listen to. It was performed by Bing Crosby and Peggy Lee, and it’s called “(I’d Like to Get You On A) Slow Boat to China.” If we’re being honest, it’s not my favorite song – a bit dated for my tastes, but it does bring back memories. The idea behind the song is that the boat ride to China would be an ideal spot for two people to fall in love – it’s about as long a trip as you could possibly imagine.

Poetic- Justice for your Supply Chain

Poetic IoT: Justice for your Supply Chain

The Internet of Things (IoT) has been a hot topic for us here at ModusLink for awhile, as connectivity holds so much potential in the global supply chain industry. In a recent blog post, we noted that Gartner predicts 2016 will see 5.5 million new IoT devices every day, with a total of 6.4 billion used around the world. This represents an enormous amount of untapped opportunity in our industry to develop IoT fulfillment, customer service, or process solutions that can fundamentally change the way companies do business.

Tmall vs. Tmall Global- Which Platform Fits Your Company’s Needs?

Tmall vs. Tmall Global: Which Platform Fits Your Company’s Needs?

In previous blogs we wrote about the many opportunities in the Chinese market; these opportunities, however, also go hand in hand with at least as many challenges.

In today’s post, we’ll take a look at the differences between Tmall (domestic) and Tmall Global and help you determine which is right for your company.

Maximize the Revenue Potential of Your IoT - Connected Devices

Maximize the Revenue Potential of Your IoT – Connected Devices

Next week, on July 7th, I’m pleased to be presenting a webinar for all of you on how to maximize the revenue potential of Internet of Things (IoT) – connected devices in the supply chain.

ModusLink Wins a Gold Stevie® Award in the 2016 American Business Awards

ModusLink Wins a Gold Stevie® Award in the 2016 American Business Awards

We are thrilled to share the great news that ModusLink has been awarded a Gold Stevie® Award in the “Innovation of the Year – Business Service Industry” category of the 2016 American Business Awards, the premier business awards program in the United States. The award winners were celebrated during a gala event in New York on Monday, June 20th.

Customer Engagement Center- A Journey Through The Years, Part 3

Customer Engagement Center: A Journey Through The Years, Part 3

For a strong—and above all loyal— customer relationship, today’s organizations need to have an excellent customer engagement center staffed with highly trained, internationally oriented people who can effortlessly switch between customers’ preferred communication channels, whether it be website, telephone, Twitter or Facebook.

Join Our Newsletter

Subscribe today and get the latest in Supply Chain, Logistics and eComm from our thought leaders