Supply Chain Management Blog

To Get the Green, Make the Most of your Products

Here at ModusLink, we take corporate social responsibility and sustainability very seriously. Over the last few years, we’ve instituted a number of processes like our 4-D methodology for assessing new and existing supply chain operations and our sustainable packaging initiatives.

Driving Change in Manufacturing & Logistics: Big Data

Our world is changing at a rapid rate. Between 1900 and 2000, the increase in world population was three times greater than the entire previous history of humanity – an increase from 1.5 to 6.1 billion in just 100 years. And this population boom doesn’t seem to be slowing down much with 9.5 billion people projected to be living on Earth by 2050.

A New Supply Chain in a Smarter World

At ModusLink, it’s no secret that we’re headed toward a smarter and more connected world. It’s something we hear every day from our customers and see in our daily lives as we rely more and more on devices to complete tasks and gather information.

The Complexity of Managing a Returns Process

The Complexity of Managing a Returns Process

One of the biggest stories of Fall 2016 was the Samsung Galaxy Note 7 recall. While the company is just now starting to move past that massive product and public relations disaster with the release of new devices, it remains an example of some of the enormous logistics challenges that can present themselves without warning.

Siloed Supply Chain

3 Warning Signs of a Siloed Supply Chain – and How to Fix Them

Business moves fast. Very fast. Supply chains need to move even faster. But a siloed supply chain will slow down your company, frustrate your customers, and ultimately waste resources and lose business.

Omnichannel

Omnichannel Contact: More Than Just a Chat Function

In the retail industry, it’s hard to go 5 minutes without someone on the business side of things mentioning the word “omnichannel.” In this environment, omnichannel means exactly what one would expect: utilizing many different channels in the pursuit of getting your products into a consumer’s hands.

ModusLink Recognized as a Top Logistics IT Provider

ModusLink Recognized as a Top Logistics IT Provider

The list of the 2017 Top 100 Logistics IT Providers is out and ModusLink has once again been recognized as a leader in supply chain management—the 2nd consecutive year the company has been honored.

Servicing the Blue Banana from a Small Dutch Village, Part 1

Back in 1989 a group of French geographers known as RECLUS developed a geographical concept of an area stretching from North West England over The Netherlands, Belgium, Southern Germany, a very small part of Northern France and Switzerland up to Northern Italy. They called it banane bleue: the Blue Banana.

Product Knowledge 101: How a Strong Contact Center Can Boost Your Returns Management Operations

A major component of a successful business operation for both retailers and manufacturers lies within the returns process. As e-commerce orders continue to be shipped out at increasing rates day after day, it is important that your returns management processes are fully optimized to take on the brunt of whatever volume may come its way in the event of a product mishap – and a strong contact center will be instrumental to that process.

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