ModusLink Reverse Logistics Services simplifies the returns process for retailers and manufacturers that want to improve service parts management and the value of returned assets. We manage the end-to-end process, including receipt, RMA, sorting, triage, credit processing and ultimate disposition of the returned product.
Our approach to reverse logistics employs a modular global system that combines existing and new supply chain solutions, so you can gain actionable insight into your reverse supply chain, which leads to reduced costs and increased customer service and satisfaction levels.
ModusLink’s integrated supply chain infrastructure, technology, and operating expertise combine to afford you a highly streamlined reverse logistics management operation, one that eliminates costly handoffs and decreases inventory processing time, leading to an increase in value recovery. And, of course, adapts to your needs.