Supply Chain Management Blog
One of the biggest stories of Fall 2016 was the Samsung Galaxy Note 7 recall. While the company is just now starting to move past that massive product and public relations disaster with the release of new devices, it remains an example of some of the enormous logistics challenges that can present themselves without warning.
Business moves fast. Very fast. Supply chains need to move even faster. But a siloed supply chain will slow down your company, frustrate your customers, and ultimately waste resources and lose business.
In the retail industry, it’s hard to go 5 minutes without someone on the business side of things mentioning the word “omnichannel.” In this environment, omnichannel means exactly what one would expect: utilizing many different channels in the pursuit of getting your products into a consumer’s hands.
The list of the 2017 Top 100 Logistics IT Providers is out and ModusLink has once again been recognized as a leader in supply chain management—the 2nd consecutive year the company has been honored.
Back in 1989 a group of French geographers known as RECLUS developed a geographical concept of an area stretching from North West England over The Netherlands, Belgium, Southern Germany, a very small part of Northern France and Switzerland up to Northern Italy. They called it banane bleue: the Blue Banana.
A major component of a successful business operation for both retailers and manufacturers lies within the returns process. As e-commerce orders continue to be shipped out at increasing rates day after day, it is important that your returns management processes are fully optimized to take on the brunt of whatever volume may come its way in the event of a product mishap – and a strong contact center will be instrumental to that process.
On Thursday, April 20th, I’ll be giving a presentation via webinar about what the future holds for those of us in the e-commerce and supply chain industries. My presentation, entitled “From Factories to the Future – A Story of Innovation in Manufacturing and Logistics” will explore the impacts of global mega-trends and the direct influence on the supply chain and e-commerce industries in 2017 and beyond.
In order to maintain a healthy and successful supply chain, proper inventory control must be the main component of your business operations. As many companies experience ebbs and flow with material suppliers and customer demands, maintaining control of your product inventory in real time will ultimately ensure that the business decisions that your company is forced to make on the fly are both educated and anticipated.
In the supply chain and logistics industry, exception management is often defined as a process that’s set up to capture information that sets outside the normal parameters of doing business – exceptions to the normal flow of your supply chain, from consumer purchase to packing and shipping to delivery on a customer’s doorstep. Any interruption, issue or unexpected change can be flagged under exception management processes so that a manager can intervene, see what the issue is, and immediately correct it.
Subscribe today and get the latest in Supply Chain, Logistics and eComm from our thought leaders