Chief Operating Officer
With more than 20 years of supply chain management leadership and expertise, John Heffernan has utilized his operational experience to provide innovative manufacturing and logistics solutions for companies ranging from small and large-scale startup companies to publicly traded global enterprises. While the supply chain industry has been undergoing a shift in both consumer and retailer behaviors, John has worked to ensure that ModusLink remains at the forefront of innovation to support its growing network of global customers.
In his role as Chief Supply Chain Officer, John oversees the Company’s automation, freight and material strategy. In particular, he is responsible for defining the approach to automation and implementing process efficiencies to ensure alignment with current and new business opportunities – all the while seeking ways to drive profitability and growth, and enabling clients to lower their cost structure.
Previously, John served as ModusLink’s Senior Vice President of Global Operations, building global business units, and integrating client-facing and operations teams for enhanced collaboration and innovation. He also held the posts of Vice President of European Operations and Regional General Manager.
John continues to lead ModusLink’s Global Process Excellence program, which identifies and deploys a variety of best-in-class processes for customers and leverages innovation and automation to help them gain a competitive advantage in their respective markets.
John holds a Bachelor of Business Studies in Human Resources from the University of Limerick.