Leading Manufacturer of Wellness Devices

Quick Transition Enables Manufacturer to Easily Meet 100% of Black Friday Orders

Facing the critical Q4 holiday rush, a prominent wellness device manufacturer sought to replace its third-party logistics provider. The primary concerns were:

Leading Manufacturer of Wellness Devices's needs

  • Enhancing communication with the logistics partner.
  • Increasing operational flexibility to elevate customer experience.
  • Implementing changes swiftly to capitalize on the holiday gift-giving season

The results

ModusLink rapidly deployed a comprehensive logistics solution, ensuring:

Successful onboarding of European and Australia/New Zealand operations.

Introduction of a product personalization feature, unlocking a new revenue stream.

Seamless transition with minimal disruption to ongoing operations.

Results: Exceeding Expectations

Surpassed sales forecasts by 20% during the holiday season.

Achieved 100% fulfillment of Black Friday orders.

Secured an official sponsorship with a global brand, bolstering market presence.

By leveraging ModusLink's expertise in supply chain management and eCommerce cross border solutions, the wellness device manufacturer not only navigated a critical transition period but also set new benchmarks for performance and customer satisfaction.

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End-to-End Supply Chain Management and Global Cross Border eCommerce

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Corporate Headquarters:
ModusLink Corporation
2000 Midway Lane
Smyrna, Tennessee 37167