Leading Manufacturer of Wellness Devices
Quick Transition Enables Manufacturer to Easily Meet 100% of Black Friday Orders
Facing the critical Q4 holiday rush, a prominent wellness device manufacturer sought to replace its third-party logistics provider. The primary concerns were:
Leading Manufacturer of Wellness Devices's needs
- Enhancing communication with the logistics partner.
- Increasing operational flexibility to elevate customer experience.
- Implementing changes swiftly to capitalize on the holiday gift-giving season
The results
ModusLink rapidly deployed a comprehensive logistics solution, ensuring:
Successful onboarding of European and Australia/New Zealand operations.
Introduction of a product personalization feature, unlocking a new revenue stream.
Seamless transition with minimal disruption to ongoing operations.
Results: Exceeding Expectations
Surpassed sales forecasts by 20% during the holiday season.
Achieved 100% fulfillment of Black Friday orders.
Secured an official sponsorship with a global brand, bolstering market presence.
By leveraging ModusLink's expertise in supply chain management and eCommerce cross border solutions, the wellness device manufacturer not only navigated a critical transition period but also set new benchmarks for performance and customer satisfaction.