Supply Chain Management Blog
Here at ModusLink, we take corporate social responsibility and sustainability very seriously. Over the last few years, we’ve instituted a number of processes like our 4-D methodology for assessing new and existing supply chain operations and our sustainable packaging initiatives.
One of the biggest stories of Fall 2016 was the Samsung Galaxy Note 7 recall. While the company is just now starting to move past that massive product and public relations disaster with the release of new devices, it remains an example of some of the enormous logistics challenges that can present themselves without warning.
Returns can happen for any reason: because something didn’t fit; because people received duplicates of something; because people didn’t like something – or because a product was damaged. There are several reasons why something could be returned – but whatever the reason, companies need to be set up to quickly and efficiently receive these returns and either ship out new goods or process a refund/store credit.
Subscribe today and get the latest in Supply Chain, Logistics and eComm from our thought leaders