- Value-Added Warehousing & Distribution
- Returns Management
- Repair & Recovery
- Returns Management Solutions
- Doing Business in China
- Contact Center
- Financial Management
- Poetic Entitlement Management
- Subscription Services
- Material Planning & Factory Supply
- Internet of Things (IoT) Powered by Poetic
An Integrated Growth Model
Our Solutions are designed to integrate e-commerce and forward/reverse logistics globally for fast growing innovative companies, overcoming the logistics challenges that inhibit growth and customer responsiveness, and ultimately enhancing the customer brand experience.
The ModusLink Advantage:
- Omni-Channel Systems & Operations
- A Rapid-Scale Global Footprint
- Agile Product Cycles
- Micro Product Customization Capability
- Integrated Front & Back End Systems Structure
Our integrated Solutions enable you to compete and leverage strategies for market differentiation:
Our online retail platform combined with the best supply chain integration components the industry has to offer, creates an ecosystem of omni-channel order management, financial transaction support, CRM/contact center and quality assurance for your customers.
- Forward Logistics
We create a responsive consumer experience that facilitates brand commerce for the fast and reliable fulfillment of product. These unique services include EPIC (Enhanced Planning & Integrated Collaboration), Material Planning and Factory Supply, Entitlement Management and Value Added Warehousing and Fulfillment.
- Reverse Logistics
Our efficient and sustainable aftermarket solutions reduce costs and environmental resources while providing the best customer support services in the industry and include our Contact Center, Returns Management, Aftersales Management, and Repair and Recovery Solutions.
- Poetic Internet of Things (IoT)
The new era of smart and connected devices will transform how consumers interact with devices and brands. ModusLink has a robust platform and set of service offerings that are built on over over 15 years’ experience of connecting with and managing smart devices across a number of industry segments. We can partner with you to configure these services to work with your devices and connect your products to the IoT.
Together with our culture of continuous improvement, our integrated Solutions keep us focused on innovation that creates client success.”
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