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Connecting Consumers and Companies Through Warranty Management

Connecting Consumers and Companies Through Warranty Management

As we’ve discussed before in this space, there are endless business opportunities that will be created through the implementation of Internet of Things (IoT) technologies in every element of global business. Being able to quickly understand the various opportunities in front of you – and capitalize on them – will be critical to future success.

One area that shows tremendous promise is connecting IoT devices to warranty and service management. Warranty chain management is a growing area of interest in many companies as this practice has the capability to significantly impact a company’s bottom line profitability and drive a competitive advantage.

IoT technologies are already transforming traditional warranty and service processes around item registration, warranty options and service capabilities – and the time is now to put your business in a position to take advantage.

By fully utilizing the power of connected devices, businesses can proactively support, maintain and repair products without interrupting customer use, allowing for a level of seamless customer support that drives customer loyalty, value and long-term revenue. In addition, insights from this powerful source of focused customer data can give your team the insights they need to improve products and drive future innovation.

On March 23, 2017 at 1:00 PM EDT I’ll be hosting a webinar examining these very issues. I’ll share an overview of the current state of IoT in the warranty chain, and offer up some anecdotes and best practices that can help you learn how to take advantage of this technology today.

I’d love to have you join us. To register, visit this page and submit your information in the top right corner.

Looking forward to seeing you there!

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