Supply Chain Management Blog
We talk a lot in the supply chain industry about the importance of meeting customer demands; the cornerstone of what we do. With companies like Amazon boasting same-day delivery, consumers’ appetite for convenience and instant gratification have drastically increased. With the push of a button, shoppers can have a new iPhone delivered in minutes, or even have a week’s worth of groceries arrive at their doorstep within the hour. Today’s customers expect products and services exactly when and how they want them.
On the 20th and 21st of January the tenth edition of the Dutch Webwinkel Vakdagen will take place at the Jaarbeurs Utrecht. Over 10,000 visitors devoted to customer experience, retention, omnichannel and cross-border e-commerce are expected to attend.
Back in May 2015 we announced that Tassimo had selected to partner with ModusLink to execute and manage its end-to-end e-Commerce operations throughout Europe. This included the countries of Austria, Denmark, France, Germany, Greece, Ireland, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom, as well as in Ukraine and Russia.
This week, we’re walking the floor at the supply chain event of the year – The Gartner Supply Chain Executive Conference. This year’s conference focuses on the new meaning of supply chain excellence in the digital age.
Anyone who attends this week’s edition of the annual CES show will see some of the most innovative consumer devices on display, everything from smartphones and smartwatches to televisions and refrigerators. With the Internet of Things (IoT) trend re-invigorating companies’ efforts to connect everything to the Internet, you can be sure to see connected devices and products on display that no one has ever thought of before.
According to a recent survey by Accenture, most companies have high expectations of incorporating analytics on big data in their supply chains, but adopting it has been a challenge. In fact, 97 percent of the executives surveyed understand how big data analytics can improve their supply chain, but only 17 percent have implemented it.
The digital age has transformed the shopping experience – and as a result, consumers’ expectations have skyrocketed. Consumers expect to have any and all product information right at their fingertips, wherever they are, and at all times of the day.
In today’s mature eCommerce world, consumers have multiple choices for where, when and how to buy their goods. The availability of what they want on the Internet has become a given, a commodity. If you search for it, you will find it, and will be able to buy it.
Subscribe today and get the latest in Supply Chain, Logistics and eComm from our thought leaders