Supply Chain Management Blog

Taking Instant Gratification to the Next Level

Taking Instant Gratification to the Next Level with IoT

We talk a lot in the supply chain industry about the importance of meeting customer demands; the cornerstone of what we do. With companies like Amazon boasting same-day delivery, consumers’ appetite for convenience and instant gratification have drastically increased. With the push of a button, shoppers can have a new iPhone delivered in minutes, or even have a week’s worth of groceries arrive at their doorstep within the hour. Today’s customers expect products and services exactly when and how they want them.

International E-Commerce at Webwinkel Vakdagen 2016

Webwinkel Vakdagen 2016

On the 20th and 21st of January the tenth edition of the Dutch Webwinkel Vakdagen will take place at the Jaarbeurs Utrecht. Over 10,000 visitors devoted to customer experience, retention, omnichannel and cross-border e-commerce are expected to attend.

Tassimo E-commerce success

Brewing Up E-Commerce Success with Tassimo

Back in May 2015 we announced that Tassimo had selected to partner with ModusLink to execute and manage its end-to-end e-Commerce operations throughout Europe. This included the countries of Austria, Denmark, France, Germany, Greece, Ireland, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom, as well as in Ukraine and Russia.

What it Means to Have a Successful Supply Chain in the Digital Age

The Supply Chain Event of the Year Merging Science and Art for a Successful Supply Chain

This week, we’re walking the floor at the supply chain event of the year – The Gartner Supply Chain Executive Conference. This year’s conference focuses on the new meaning of supply chain excellence in the digital age.

Making Omni-Channel Work for You

Making Omni-Channel Work for You

Wikipedia defines Omni-Channel Retailing as a “…seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on.”

Don’t Forget the Supply Chain When Aiming for Consumer Product Success

Don’t Forget the Supply Chain When Aiming for Consumer Product Success

Anyone who attends this week’s edition of the annual CES show will see some of the most innovative consumer devices on display, everything from smartphones and smartwatches to televisions and refrigerators. With the Internet of Things (IoT) trend re-invigorating companies’ efforts to connect everything to the Internet, you can be sure to see connected devices and products on display that no one has ever thought of before.

Supply Chain Strategy and Big Data Analytics

Big Data Analytics = Key to Successful 2015 Supply Chain Strategy

According to a recent survey by Accenture, most companies have high expectations of incorporating analytics on big data in their supply chains, but adopting it has been a challenge. In fact, 97 percent of the executives surveyed understand how big data analytics can improve their supply chain, but only 17 percent have implemented it.

Visible Supply Chain is Key

Hyper-Speed Supply Chain + Visibility = Efficiency of Scale

The digital age has transformed the shopping experience – and as a result, consumers’ expectations have skyrocketed. Consumers expect to have any and all product information right at their fingertips, wherever they are, and at all times of the day.

Customer Support in eCommerce

The Criticality of Understanding The Customer Journey: Customer Support in eCommerce

In today’s mature eCommerce world, consumers have multiple choices for where, when and how to buy their goods. The availability of what they want on the Internet has become a given, a commodity. If you search for it, you will find it, and will be able to buy it.

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