Supply Chain Management Blog
It is no secret that the entire retail landscape has endured some major changes over the last few years to accommodate the rapid proliferation of e-commerce. As direct-to-consumer order fulfillment has continued to evolve and consumers have fully developed their taste and expectations for instant gratification, retailers have had to depend heavily on their logistics and supply chain solution providers to make sure their operations are in line with their consumers’ expectations.
In 2016, we talked about the many changes occurring within global e-Commerce, from the power of connected devices, to the surge in global markets like Mexico, and the undeniable rise of e-Commerce as the primary mode of purchase. It is clear e-Commerce was thought to be the future of the industry, but the future is now here.
Congratulations! If you are reading this, it means you survived the most active holiday shopping season in modern history.
Business to Business (B2B) e-commerce usability demands are shifting more and more towards those commonly found in Business to Consumer (B2C) situations. Although business portals that offer the possibility to directly place orders in a supplier’s ERP system have been around for a while, this basic functionality simply doesn’t fulfill a user’s demands. To be on par with what end users expect experience-wise, the rich B2C functionalities we see used these days should be leveraged in B2B engagements.
The 2016 holiday season is fulfilling its promise in obtaining the highest amount of retail sales than any previous year on record. According to data from comScore Inc., online shopping from computer desktop devices has surpassed the $1 billion mark every day from Thanksgiving through December 4th, with shoppers spending $10.98 billion on desktop – a 12.7% increase over last year.
While the holiday season is something we all look forward to, it’s also one of the most stressful times of year. We’re cleaning the house, preparing for the in-law visits and making sure we get the right gifts for everyone on our list. To that end, e-commerce has become the modus operandi for holiday shoppers with an estimated $3.36 billion spent this year on Cyber Monday, topping last year’s totals. Online retailers like Amazon are very clear about deadlines for holiday delivery, so if we order on time there should be no issue, right?
As e-commerce continues to dominate retail on a global scale, it comes as no surprise that this year’s Singles’ Day – China’s single biggest online shopping day of the year with over 300 million active online buyers – is slated to break the sales records that were previously set in 2015 where one in every twelve people in China purchased something from Tmall, Alibaba’s online retail website.
With the holiday season approaching and major global shopping events like Singles Day in China and Cyber Monday right around the corner, small and mid-size e-commerce vendors are contemplating how to maximize this opportunity for their business. For many, the obvious answer would be to get their products on Amazon. But how does it get there?
The Chinese e-Commerce continues to grow at an amazing rate. Recently, an article in Reuters quoted stats from market research firm iResearch and China’s state news agency Xinhua that e-Commerce sales grew 21.2 percent in China in 2015 to 16.2 trillion yuan – and that they are expected to reach 38 trillion yuan ($5.7 trillion U.S.) by 2020.
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