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Kevin Gastens

Solution Manager, Operations at ModusLink

Recent Posts

High Performance Fulfillment: The Only Way to Meet Customer Demand

High Performance Fulfillment: The Only Way to Meet Customer Demand

Fast shipping and speedy delivery have become consumer expectations for shopping online; faster shipping is no longer considered a benefit or a perk. E-commerce consumers expect their purchases to be shipped immediately after purchase and delivered not long afterward. In addition, if a consumer’s experience is unpleasant, or if what was purchased doesn’t arrive as scheduled and in perfect condition, the consumer could soon be shopping elsewhere.

Serialization, Returns and The Black Market

Serialization, Returns and The Black Market

The serial number has been around since the birth of manufacturing. From the first time a craftsman started making more than just one-off products, the serial number has been a cost-effective and simple way of telling individual products, or batch runs apart. Today at ModusLink we continue to use serial numbers to help our global brand partners with everything from manufacturing and entitlement management, to repairs and returns – and even thwarting the black market.

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