Multichannel Fulfillment Services
ModusLink’s Multichannel Fulfillment capabilities are designed for adaptability, flexibility, accuracy and speed. Leveraging our robust technology platform and extensive global footprint, we can manage the complete range of fulfillment services, across channels and from the best location(s). As a result, the lead time and cost of distributing products to customers are reduced—whoever and wherever they are located.
We deliver daily to multiple channels – distributor, retail, B2B and end user – and have invested significant resources in the development of a world-class logistics management solution that provides clients with virtual, multimodal 3PL capabilities—delivered in real time to their desktop. This enables us to add greater efficiency and cost-reduction across critical, value-added logistics functions, from route selection and vendor pricing to volume shipment consolidation, retail compliance, export processing and delivery track and trace, among others.
- Direct-to-Retail Fulfillment Services. Our fulfillment services leverage our long-time relationships with retailers throughout the U.S. and Europe and include programs to comply with retailer-specific routing and distribution requirements. These capabilities are supplemented by an active RFID strategy and a host of retail specific order management, POS, merchandising, inventory optimization and logistics’ offerings.
- Direct-to-End-User Fulfillment Services. Our end-user fulfillment services are designed to address an end-user’s need to stay in touch and informed throughout the fulfillment process—from proactive fulfillment notifications and carrier track and trace to robust online self-help and support functions. These capabilities are complemented by our comprehensive e-Business Suite of Solutions.
- Electronic Download. In today’s fast-paced world, customers have come to expect rapid fulfillment of products and content through electronic delivery. Our web-based content delivery platform allows vendors to electronically distribute and track products through complex channels for maximum cost-efficiency, reporting compliance and revenue control.
Our ESD capabilities are highly scalable to support spikes in traffic and are offered as both a hosted and externally deployed solution to meet you specific operating needs.
Client Benefits:
- Better communication and service increases customer satisfaction
- More direct fulfillment expedites time to market and responsiveness
- Greater synergy across online and offline channels improves sales and revenue
- New efficiencies bring increased margin opportunities and lower total costs
