White Paper: Getting the Most from the Post-Holiday Returns Season

The reverse logistics pipeline includes more than just damaged or unwanted products. In fact, defective items account for only about 25% of the total value of all assets processed in reverse logistics operations. The majority of items include recalled products, overstock, recyclables, capital assets and end-of-life goods. In fact, during last year’s holiday shopping season, the National Retail Federation found that the amount of returned goods totaled $68.8 billion dollars. Don’t be part of that number.

Download this important whitepaper to learn how:

• Reverse logistics is more than damaged goods
• To capitalize on resale opportunities
• To track and analyze data
• To manage after sales customer service