ModusLink
The most trusted link in your supply chain.
Search  Execute Search 

 

Market SolutionsEnd-to-End ServicesTechnology & InfrastructureCase StudiesNews & EventsCompany
HomeContact UsSite MapundefinedClient Login
undefined
News & Events
Press Releases
Press Releases

ModusLink First Supply Chain Service Provider to Offer Wireless Activation Service for Computer Hardware Vendors

Implements New Service in Europe with Leading Notebook Manufacturer to Facilitate Easy, Rapid Activation for Customers

Waltham, Mass. April 26, 2006 - ModusLink Corporation, a subsidiary of CMGI, Inc. (Nasdaq: CMGI), today announced its new wireless activation service for notebook hardware manufacturers. As the first supply chain service provider to offer wireless activation services to this market segment, ModusLink serves as a facilitator between the hardware vendors and their wireless application service provider, enabling them to work seamlessly and efficiently to get customers activated instantly and cost-efficiently.

The new service allows hardware manufacturers to offer their customers an instant, easy to use process for activating their computer's embedded wireless capabilities getting them up and running quickly to start reaping the benefits of wireless computing. ModusLink has been implementing the service in the U.S. for several months and has just begun implementation in Europe for one of the industry's leading notebook vendors, enabling them to furnish their European customers with an easy process for activating their new wireless computers' capabilities. The service involves seamless integration with the hardware vendor's wireless service provider of choice to ensure that all new activations are tracked and recorded and that both vendors are compensated according to their prearranged agreements.

"The new wireless activation service is yet another example of ModusLink's commitment to generating high-value solutions that meet the unique challenges of our clients," said Joseph C. Lawler, President and Chief Executive Officer of CMGI. "As technology evolves, companies are looking for easier and more effective ways to deliver these advancements to their clients. ModusLink's strong client focus and commitment to excellence help technology clients anticipate changing customer needs and remain at the forefront of supply chain delivery innovation."

The new service involves end user contact, call center support and interaction; activation management; system integration with hardware and wireless connection vendors; messaging and notification to all parties; as well as sophisticated tracking and record-keeping process management. With capabilities in Europe, the service simplifies the complexities of wireless activation in this region for vendors and customers, including multiple language support and compliance with various country-specific telecommunications operating policies and procedures.

The service is available in the U.S. and Europe and can be implemented under the specific policies of any country therein with any wireless service provider. Additionally, ModusLink maintains strong relationships with key wireless service providers in various regions and can help hardware vendors engage these vendors to implement the new service, if no previous relationship exists.

Print This Page