Retail Direct

Retailer consolidation and pressures on operating margins lead more and more clients to look to eliminate a step in the distribution channel and ship goods directly to retailers. Based on many years of experience working with leading retailers, ModusLink has developed a comprehensive Retail Direct Solution that simplifies the complexity of this channel strategy and helps clients effectively address constantly evolving channel requirements.

Our Solution manages the complete range of processes required to ship direct to retailers and includes a number of key services including, Sourcing and Supply Base Management (SBM); Materials Management, Content Management; Light Manufacturing, Fulfillment; e-Business; Recalls, Recovery and Returns Management. These services are supplemented by an active RFID strategy and a host of retail-specific order management, shipment compliance, merchandising, inventory optimization and logistics offerings to ensure both a competitive edge and greater customer satisfaction.

With the cost of transportation continuing to rise, ModusLink’s Optimized Configuration Solution is also available, providing a cost-effective method for ensuring that shelves are stocked to meet demand, without excess and obsolescence.

e-Business Solution

The use of a direct-to-end-user channel provides an important and potentially lucrative channel for our clients’ products. ModusLink provides clients with a highly-scalable
e-Business platform that facilitates our clients’ ability to manage any number of direct-to-end-user supply chain activities from product ordering, upgrades, recalls to purely informational. We manage the complete process, in multiple languages, from our solution centers in more than 13 countries.

Our e-Business Solution includes a number of integrated services, including e-Commerce hosting and site development, financial management services, CRM support, fulfillment and returns management on a global basis.