The Americas
ModusLink is an industry leader in global supply chain management. We offer a broad global network of integrated Solution Centers strategically located throughout the Americas, including Mexico and the United States. Each value-added warehousing, distribution and contact center facility supports multichannel fulfillment and end-to-end value chain processes for the world’s leading companies.
United States
Riverside, California
- 370,000 square feet (34,355 meters square)
- ISO 9001 certified
- TAPA A certified
- Close to LAX and Ontario International Airport and Port of Long Beach
- On the I-215 and CA-60 Freeways with easy access to CA-91, I-10 and I-15
- Sourcing and Supply Base Management
- Postponement and Configuration
- Device Image Load and Content Burn In
- Warehousing and Fulfillment
- Retail and End-user Distribution
- Serialized Product Management
- Transportation Management
- Returns Management
- Repair and Recovery
Address:
2111 Eastridge Avenue
Riverside, California 92507
Contact:
Joe Jenio, Regional General Manager
Tel: +1.951.571.8219
Miami, Florida
- 161,127 square feet (15,062 meters square)
- ISO 9001 and TAPA A certified
- 9 miles from the Miami International Airport
- Latin America: 2-4 days airport to airport
- Key markets: Mexico, Brazil, Argentina, Colombia, Venezuela
- Customer Care
- Sourcing and Supply Base Management
- Postponement and Configuration
- Factory Supply
- Clamshell Packaging
- RF Scanning
- Serialized Product Management
- Warehousing and Fulfillment
- Retail and End-user Distribution
- Transportation Management
- Returns Management
- Repair and Recovery
Address:
(West Building)
11010 NW 92nd Terrace
Miami, Florida 33178
(East Building)
10990 NW 92nd Terrace
Miami, Florida 33178
Contact:
Robert Morales, General Manager
Tel: +1.305.908.2072
Bloomington, Indiana
- 532,000 square feet (49,424 meters square)
- ISO 9001, ISO 14001
- Device Renewal Forum (“DRF”) Founding Member and Development Team Member
- IDEM Registration: #53-01E
- R2 Certification
- IPC Solder Training Certification: 7711/7721, A-610 & J-STD-001
- EPA Chemical Registration Identification: #47403PTSLC2LIBE
- 50 miles south of Indianapolis, Indiana
- 1-2 days via ground shipping method east of the Mississippi
- Approximately 1 hour to Indianapolis International Airport
- Customer Care
- Sourcing and Supply Base Management
- Returns Management
- Complete Unit Refurbishing
- Component Level Repair
- Parts Reclamation
- Carrier Grade Data Wipe Process
- Engineering Analysis
- Shop Floor Data Collection and Reporting
- Warehousing and Fulfillment
- Serialized Product Management
- Transportation Management
- Spare Parts Management
- Product Recovery
Address:
2000 South Liberty Drive
Bloomington, Indiana 47403
Contact:
Joe King, VP Aftermarket Sales
Tel: +1.812.961.4258
Indianapolis, Indiana
- 96,000 square feet (8,918 meters square)
- ISO 9001 and TAPA A certified
- Adjacent to UPS and FedEx hubs
- Indianapolis International Airport: 20 minutes
- 75% U.S. and Canada population within 24 hours
- Sourcing and Supply Base Management
- Postponement and Configuration
- Factory Supply
- Serialized Product Management
- Vendor Managed Inventory Hub
- Warehousing and Fulfillment
- Transportation Management
- Drive Assembly and Testing
- Returns Management
- Product Recovery
Address:
7955 Zionsville Road
Indianapolis, Indiana 46268
Contact:
Boyd Roberts, Regional General Manager
Tel: +1.317.613.9000
Dedham, Massachusetts
- Global Digital Rights Management Hub
- Poetic Entitlement Program Office
- Located 30 minutes from Boston, Massachusetts
- Entitlement Program Management
- Subscription Management
- Product / Service Activation
- Upgrade and Renewal Programs
- Enterprise Entitlement Management — Poetic
- Professional Services
- Content Monetization
- Entitlement Deployment and Maintenance
- Digital Content Fulfillment
- e-Commerce Integration
Address:
Three Allied Drive
Suite 103
Dedham, MA 02026
Contact:
Jeanette Matthews, Business Development
Tel: +1.713.248.0875
Raleigh, North Carolina
- 65,400 square feet (6,080 meters square)
- ISO 9001, ISO 13485 and ISO 14001 certified
- 1 mile from Raleigh/Durham Airport
- Reaching 65% of the U.S. population within 2 day transit
- Sourcing and Supply Base Management
- On-demand Media Replication and Content Load
- Postponement and Configuration
- Factory Supply
- Warehousing and Fulfillment
- Retail and End-user Distribution
- Serialized Product Management
- Transportation Management
- Vendor Managed Inventory Hub
Address:
501 Innovation Avenue
Morrisville, North Carolina 27560
Boyd Roberts, Regional General Manager
Tel: +1.919.328.8300
Nashville, Tennesee
- 241,000 square feet (22,390 meters square)
- ISO 9001 and TAPA A certified
- Nashville International Airport: 20 minutes
- Memphis, Tennessee: 4 hours
- Atlanta, Georgia: 4.5 hours
- Sourcing and Supply Base Management
- Configuration and Postponement
- Materials Management
- Warehousing and Fulfillment
- Retail and End User Distribution
- Serialized Product Management
- Transportation Management
- High Volume Blister Packaging
- Media Replication on Demand and Content Load
- Returns Management and Triage
- Product Recovery
Address:
2000 Midway Lane
Smyrna, Tennessee 37167
Contact:
Boyd Roberts, Regional General Manager
Tel: +1.615.267.6100
Orem, Utah
- U.S. e-Business Hub and Customer Care Center
- ISO 9001 and 14001 certified
- PCI 1.2 compliant
- 30 miles from Salt Lake City
- e-Commerce
- Integrated e-Commerce Programs
- Contact Center
- Inbound and Outbound Sales, Product Support, Customer Care, Promotions
- Multilingual Agent Support
- Voice, Email, Mail, Web Support
- Financial Management Services
- End-user and Business to Business
- Loyalty, Rebate and Promotions Management
- Program Management
- Professional Services
- Entitlement Management and Support
Address:
Canyon Park
1255 North Research Way
Building Q
Orem, Utah 84097
Contact:
Jeanette Matthews, Business Development
Tel: +1.713.248.0875
Spanish Fork, Utah
- 225,000 square feet (20,913 meters square)
- ISO 9001 certified and Sony Green Partner
- South of Salt Lake City and directly off of Interstate 15
- Sourcing and Supply Base Management
- Postponement and Configuration
- Warehousing and Fulfillment
- Retail and End-user Distribution
- Serialized Product Management
- Transportation Management
- Returns Management
- Repair and Recovery
Address:
151 East 3450 North
Spanish Fork, Utah 84660
Contact:
Joe Jenio, Regional General Manager
Tel: +1.801.210.2300
Mexico
Guadalajara, Mexico
- 73,000 square feet (6,780 meters square)
- ISO 9001 and TAPA A certified
- Microsoft Third Party Installer
- In Mexico’s “Silicon Valley,” close to high-technology OEMs, ODMs and EMS companies
- 20 minutes from the Miguel Hidalgo y Costilla International Airport (GDL)
- Key markets include Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Honduras, Jamaica, Panama, Peru, Puerto Rico, Republic of Dominican, El Salvador, Trinidad Tobago, Uruguay, United States and Venezuela with transit times between 2-3 days
- Sourcing and Supply Base Management
- Postponement and Configuration
- Factory Supply
- Warehousing and Fulfillment
- Serialized Product Management
- Transportation Management
- Vendor Managed Inventory Hub
- Returns Management
- Repair and Recovery
Address:
Parque Industrial Tecnológico II
Mauel Gomez Morin #7980
Nave 5, Esq. Av. Colon
(Anillo Perieferico Sur)
Sta. Maria Tequepexpan
Tlaquepaque, Jalisco
C.P. 45600 Mexico
Contact:
Fabian Casio, General Manager
Tel: +52.33.3884.4000
Monterrey, Mexico
- 3,313 square feet (307 meters square)
- ISO 9001 certified and TAPA A compliant
- Third Party Microsoft Installer
- 3 hours from United States border and minutes from Monterrey International Airport
- Sourcing and Supply Base Management
- Postponement and Configuration
- Factory Supply
- Warehousing and Fulfillment
- Serialized Product Management
- Vendor Managed Inventory Hub
- Returns Management
Address:
Av. Internacional No. 309
Multipark Parque Industrial
Apodaca, Nuevo León
C.P. 66633 Mexico
Contact:
Fabian Casio, General Manager
Tel: +52.81.8386.5994