Upgrades and Renewals
ModusLink Upgrade enables clients to generate offers to existing customers to upgrade a current product, feature or service. Products can range from hardware, to service or any product represented in digital/binary format. Customers should already be registered and/or using the product or service. ModusLink Upgrade and can be included as part of ModusLink Subscription and ModusLink Activation.
Upgrades and renewals are key revenue drivers in today’s emerging subscription economy. ModusLink Upgrade ensures you have the customer visibility to promote upgrades and renewals at the right time to maximize end-user response.
Registered customers can:
- Add features
- Obtain a new release or product upgrade
- Change service levels
- Buy a new product replacement with promotion pricing
Key client benefits:
- Additional revenue streams
- Automated notifications to customers (via email or Web account logins)
- Detailed reporting on upgrade usage and profitability
ModusLink Upgrade can be integrated with ModusLink’s full suite of e-Business Solutions.
