Multichannel Management
Selling software entitlements can be extremely complex as companies try to work efficiently across multiple product lines, customer segments and channels to accommodate multifaceted entitlements and licensing structures.
ModusLink can build flexibility into the sales process by simplifying, automating and expediting contract and order management, for end users and channel partners. We offer a robust set of tools and features to facilitate channel-aware, self-service order entry, while managing and enforcing the complex and dynamic pricing schemes, discount calculations and business rules of the licensing contract.
The benefits of the solution span the complete range of stakeholders. With only clean, fully compliant orders getting processed, time to deployment is expedited for end customers; revenue is optimized and cash cycles accelerated for vendors; and order support and pricing accuracy is assured for channel partners.
Contract Management:
- Manage complex rules for licensing programs
- Support multiple license program types
- Enable tiered discount models
- Accommodate contract merges, disablements and partial merges
- Receive contract status and extension capabilities
- Reporting and tracking features
Order Management:
- Manage order entry with support for multi-tiered channel business models
- Transaction-ready B2B shopping cart (Purchase Orders, Invoicing, Credit Cards)
- Intuitive order workflow and rules enforcement—from order entry, approval routing, billing, tiered payment reconciliation and fulfillment routing (physical shipping or automated electronic distribution)
- Subscription management features to simplify the complexities of time-based licensing
- Tools to calculate complex pricing, including pro-rations and co-terminations
- Multicurrency and language translation capabilities
- Capture channel data and carries this information through to the specific end customer
- Integrated returns management
