Despite the efficiency of your supply chain and strength of your product line, returns are inevitable. We leverage our globally-integrated supply chain infrastructure, technology and operating expertise to provide a complete suite of services to streamline reverse logistics operations.

Our reverse logistics capabilities manage all operations related to the reuse of products and materials, including:

• Returned Product Processing
• Level 1 Repair
• Testing
• Replacement Units
• Spares and Inventory Management
• Refurbishment/Rebranding
• Asset Recovery

ModusLink automates the entire returns process across multiple channels to give you greater control of your global reverse supply chain, bringing you speed of execution and visibility—two vital criteria for maximizing the value of your supply chain.

Also key to maximizing your supply chain’s value and total cost is the ability to integrate activities and inventory with the forward supply chain. This provides intelligence on the most economic response to a particular type of return, while keeping inventory levels and waste to a minimum.

We design and execute our reverse logistics processes to minimize non-value repair, reduce levels of idle inventory awaiting transportation and eliminate unnecessary shipping between multiple vendors to accelerate the processing and return to market of valuable returned products and components. Once a product has been returned, processed, repaired and/or refurbished—and it has been decided that it will not be returned to forward logistics inventory—ModusLink works with clients to remarket these units using traditional post-market venues and other tertiary and online channels. For more information on these channels, please see ModusLink’s Asset Disposition and Recovery Services.